PUBG Account Unban Rules Changed in 2026

Eligible accounts can receive account-theft recovery support once every six months, up to 2 times per year.

PUBG says some accounts that used their previous one-time theft recovery before Secondary Passwords were introduced may receive a one-time re-review.

Check the latest PUBG Support rules before submitting a recovery request.

PUBG directs players with account-theft questions to its official Support service.